Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a quote, inquire about a property, apply for a rental, submit a maintenance request, or otherwise communicate with Supreme Group or one of its divisions.

Depending on your interaction with us, the information we collect may include:

• Your name
• Phone number
• Email address
• Mailing or property address
• Rental or tenancy information
• Information about a construction, renovation, plumbing, or development project
• Information about the services you are interested in
• Employment or other information provided as part of a rental application
• Scheduling and appointment information
• Information included in your inquiry or message
• Other information you voluntarily provide

Information Collected Automatically

When you visit one of our websites, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of your visit, and information about how you interact with the website.

We may use cookies, analytics tools, tags, scripts, and similar technologies to operate, maintain, secure, and improve our websites and understand how visitors use them.

You can adjust your browser settings to limit or disable cookies. However, disabling certain cookies may affect website functionality.

How We Use Personal Information

Supreme Group may collect and use personal information for purposes including:

• Responding to inquiries and quote requests
• Understanding your service, construction, development, or property management needs
• Preparing estimates, proposals, or service recommendations
• Scheduling consultations, repairs, maintenance, inspections, and other services
• Providing plumbing, heating, construction, renovation, development, and property management services
• Processing rental applications and managing tenancies
• Managing rental payments, maintenance requests, and property-related communications
• Coordinating contractors, tradespeople, suppliers, and service providers
• Communicating with customers, property owners, tenants, and prospective customers
• Providing customer service and follow-up communications
• Maintaining customer, tenant, property, and business records
• Operating and improving our websites
• Understanding website traffic and visitor behaviour
• Improving our services and customer experience
• Protecting the security and integrity of our websites and systems
• Preventing fraud, misuse, or unauthorized access
• Complying with applicable laws, tenancy requirements, regulatory obligations, and legal processes
• Fulfilling other purposes for which the information was provided or for which consent has been obtained

Rental and Property Management Information

Supreme Property Management may collect additional information when individuals apply for rental properties, enter into tenancy agreements, make rental payments, submit maintenance requests, or communicate with the property management team.

This may include information reasonably necessary to assess rental applications, manage leases, communicate with tenants, coordinate maintenance, collect rent, manage property records, and fulfil landlord and property management obligations.

Applicants and tenants should provide only information reasonably required for the applicable rental or property management process.

Construction, Development, and Service Information

Information about a property, construction project, renovation, plumbing or heating issue, development project, service requirements, budget, scheduling needs, or site conditions may be collected when necessary to provide estimates, coordinate work, manage a project, or provide requested services.

Please avoid submitting unnecessary sensitive personal information through general website forms.

Consent

By providing personal information through one of our websites, submitting an inquiry, requesting a quote, applying for a rental, submitting a maintenance request, or otherwise providing information to Supreme Group or one of its divisions, you consent to its collection, use, and disclosure for the purposes identified when the information is provided or for purposes reasonably related to those purposes.

Where required by applicable privacy legislation, we will obtain additional consent before using or disclosing personal information for a new purpose.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, tenancy, regulatory, or other reasonable limitations. Withdrawing consent may affect our ability to respond to an inquiry, process an application, provide services, or manage a tenancy.

Disclosure of Personal Information

Supreme Group does not sell or rent personal information to third parties.

We may disclose personal information when reasonably necessary to operate our websites, provide services, manage properties, process applications, or conduct our business. This may include disclosure to:

• Employees, managers, and authorized representatives of Supreme Group or its divisions
• Website hosting, technology, communications, analytics, and other service providers
• Contractors, tradespeople, suppliers, and service providers where reasonably necessary to provide requested services
• Property owners, landlords, or authorized representatives where necessary for property management purposes
• Lenders, financial institutions, insurers, or other professional partners where necessary and authorized
• Payment processors
• Professional advisors where reasonably necessary
• Government authorities, municipalities, inspectors, courts, regulatory bodies, or law enforcement where required or permitted by law
• Other organizations or individuals where you have provided consent or where disclosure is otherwise authorized or required by law

We take reasonable steps to ensure that third-party service providers only receive information reasonably necessary for the services they provide.

Third-Party Websites and Services

Our websites may contain links to third-party websites and services, including property listing platforms, rental application systems, payment providers, suppliers, manufacturers, social media platforms, and other external resources.

Once you leave a Supreme Group website and access an external website or service, that provider’s privacy policy and terms may apply. Supreme Group is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the applicable privacy policy before providing personal information to a third party.

Protection of Personal Information

Supreme Group takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate business, property management, professional, or regulatory purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our websites.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to inquiries, provide services, manage properties and tenancies, complete projects, maintain appropriate business records, resolve disputes, and satisfy applicable legal, tax, regulatory, or other business requirements.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it.

Accessing and Correcting Your Personal Information

You may have the right to request access to personal information Supreme Group holds about you and request that inaccurate or incomplete information be corrected, subject to applicable legal, tenancy, regulatory, and other limitations.

If you would like to make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before providing access to or making changes to personal information.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact Supreme Group of Companies.
We will review privacy inquiries and complaints and take reasonable steps to address concerns in accordance with applicable Canadian privacy legislation.

Changes to This Privacy Policy

Supreme Group of Companies may update this Privacy Policy from time to time to reflect changes to our websites, businesses, services, technology, or applicable privacy requirements.

When changes are made, the updated Privacy Policy will be posted on the applicable website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or the privacy practices of Supreme Group of Companies, Supreme Plumbing, Supreme Construction, Supreme Developments, or Supreme Property Management, please contact:
Supreme Group of Companies5M South Plains Road WEmerald Park, Saskatchewan S4L 1C6CanadaPhone: 306-781-6164Email: moc.cogemerpus%40selas